When we wrote Evaluating Digital Citizen Engagement: A Practical Guide for the World Bank, one of the topics we touched upon was what tech is out there to support an evaluation – data collection, analysis etc. We included an appendix listing most of the tools we knew of at the time (this list was never meant to be exhaustive!).
I thought it also useful to have this list as a living document online rather than just hidden in a DCE guide, so it is replicated here. Obviously this list will go out of date with new tools appearing and old ones going out of use, so I intend to maintain and prune this list over time.
Please email me with any additions or amendments!
(Thanks to George Flatters for this last table).
Some other resources that may be helpful for those looking for help finding the right tools include:
Matt Haikin 